Expert care for every hygiene affair.
Terracare Hygiene Limited is a commercial and domestic services provider incorporated in 2013. Our aim since inception is to specialize in professional services and counsel our clients on how to maintain a clean environment free from all pests, tailored to their particular requirements.
We have achieved and intend to continue providing clients with up-to-the-mark cleaning services through continuous understanding of their needs in pursuit of professional, technical and service excellence. At Terracare Hygiene we attribute high levels of customer satisfaction to our unsurpassed implementation of individual attention, selective service, and non-complacent workmanship.
We have invested in innovative and effective machinery that aims at client satisfaction and complete confidence in Terracare Hygiene services. Reduced costs do not necessarily mean a cut in the quality of service.
“We make it our business to acquire clear understanding of your needs, and identify the fine and high-profile areas to give specific cleaning techniques.”
Our Mission
To exceed our clients' expectations on every occasion, while ensuring a satisfactory return to employees and investors alike.
Our Vision
To be the ideal cleaning, sanitation and hygiene service company providing outstanding service coupled with a memorable customer experience.
Our Promise
Our core foundation is based on hard work, good economic sense, technical expertise, and strict standards of customer satisfaction.
What drives everything we do.
Leadership
Developing competent teams with the capacity and know-how to meet client needs.
Integrity & Loyalty
Demonstrating openness, honesty and strong connections with customers and staff.
Quality
Improving the quality, consistency and efficiency of every task.
Knowledge
Fostering a culture of learning, technical growth and personal development.
Innovation
Challenging old assumptions with progressive ideas that solve daily work challenges.
Passion
Expressing contagious enthusiasm for shared goals and service excellence.
Resources built for premier service delivery.
- Highly skilled, customer-focused staff ensuring satisfaction and handling all inquiries
- Highly skilled technical and operational team accessible through a hotline for emergencies
- High-quality services at affordable and competitive charges with warranty and after-sales service
- Well-enhanced distribution network ensuring clients receive timely delivery
- Active involvement in community service as a way of giving back and improving living standards
Modern tools for consistent excellence.
Contributing to a sustainable and cleaner Kenya.
Terracare Hygiene sees its role as a contributor to the community — promoting good environmental choices, supporting the growth of people and communities, and minimizing our environmental impact.
We consider four quadrants in our strategy: Community, Environment, People and Marketplace — embedding corporate responsibility into every business process.
Community
Supporting local communities through clean environments
Environment
Eco-friendly products and responsible waste disposal
People
Investing in staff training and personal development
Marketplace
Promoting responsible business and quality standards