Our approach

Our approach
A five-stage project cycle for consistent excellence.

Terracare Hygiene uses a project cycle approach in all activities, ensuring we fully understand each client’s needs and objectives before beginning any work.

PROJECT CYCLE

How we work with you.

01

Consultation & Site Survey

The initial consultation is for us to get to know the client's basic needs and discuss any special requirements.

02

Site Architecture & Assessment

At this stage we send our representatives to take measurements of the premise or have an estimate of the area to be covered.

03

Valuation & Costing

After the survey we find out in detail all requirements and targets. We evaluate total cost against the workforce (manpower and machine power) required.

04

Implementation

As soon as an agreement is set, the client specifies when work should commence. We prepare and bring our workforce and working aids on site and on time.

05

Feedback

This helps us assess client satisfaction and identify areas of improvement for continuous excellence.

QUALITY PRACTICES

Committed to high-quality outcomes for every client.

Terracare Hygiene is a company committed to ensuring that all processes are designed to deliver a high quality outcome for clients and the industry. Every activity is focused on the delivery of a quality outcome.

We buy from reputable manufacturers and agents whose quality control measures assure us that what we sell will work.

We seek external advice on industry best practice.

Every activity is focused on the delivery of a quality outcome.

Our business operates on the basis of capacity to accomplish committed activities.

Continuous understanding of client needs in pursuit of professional, technical and service excellence.

INDUSTRIES SERVED

We serve clients across all sectors.

Schools
Hospitals
Manufacturing
Banks
Restaurants
SACCOs
Hotels
Estates
Offices
Government
NGOs
Warehouses
Retail
Dairy Industry
Healthcare
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